Refund Policy

This policy explains how Valid's Studio reviews refund requests for website purchases and related services. It does not create automatic refund guarantees.

Recurring support subscriptions

Monthly plans renew until canceled. In general, amounts already billed for a started billing period are not automatically refunded when a subscription is canceled. If you believe a charge was made in error, contact us promptly and we will review the request.

Project and custom services

Website launches, rescues, custom apps, AI setup, and similar project work are scoped individually. Refund treatment depends on the written quote/agreement, work already performed, and materials already delivered. Starting-at marketing prices are not fixed purchase prices for all projects.

How to request a review

Email validsstudio@gmail.com with your name, the charge date, and a brief explanation. We review requests in good faith and respond as quickly as practical.

Stripe disputes

Payment processing is handled by Stripe. Chargebacks and card-network disputes follow Stripe and card-issuer processes in addition to this policy.